Frequently asked questions

The integration conversation may be slightly more complex if the payroll and HR solutions in question are both standalone from NetSuite. This is purely because it introduces a third consideration for mapping.

Yes. But your options are determined by the countries in which you need to manage payroll.

As standard, ZonePayroll records all relevant data and produces everything you need to fulfill your legal requirements with the CRA, CPA and other bodies.

All provinces and territories are currently supported with the exception of Quebec. We are currently developing the solution for Quebec and will announce this once translations and localizations have been completed.

Absolutely. ZoneReconcile extends NetSuite’s core functionality and is tailor-made for growing international businesses. 

The short answer is that you can but shouldn't reconcile all your transactions automatically.

Depending on your bank, you can configure live bank feeds to push transactions into NetSuite automatically via ZoneReconcile.

We support credit cards, ACH, and SEPA Direct Debit but are adding more with each release. Visit our knowledge center for more information on the supported payment methods.

No, NetSuite does not have your banking information. Payments are processed solely through Stripe, maintaining PCI & NACHA compliance.

Absolutely! ZoneCapture matches an incoming bill / invoice to an existing purchase order in NetSuite. It provides the user also with an out-of-the-box full 3-way matching overview.

Yep! Having been developed specifically for NetSuite and natively in NetSuite, ZoneCapture harnesses and extends NetSuite’s core functionality to manage multiple subsidiaries, currencies, languages, and tax jurisdictions as standard.

You select an email address to receive your incoming AP documents. ZoneCapture uses OCR and machine learning (AI) to read the transaction information and create a new transaction in NetSuite or match it to existing POs and bills based on reference numbers, dates, amounts, and vendor details.

We can’t speak for anyone else, but we developed our SuiteApp specifically for NetSuite in 2014, following several customer requests for an affordable native Netsuite solution already within their core set-up. ZoneCapture is driven by constant user input and the latest technologies like GenAI.

Take a phased approach. There’s no need to do everything all at once—actually, we recommend against it.

Start by identifying the pains of your current processes.

Think about the risks, the costs, the benefits, the required change management. Discuss these things with your CFO and CEO, and make sure you’re all aligned before moving forward.

Transitioning to an ERP eliminates a lot of the manual work associated with billing and RevRec, reducing the likelihood of error but also ensuring that customers are invoiced on time and payments are captured quickly and efficiently.

In addition to your finance team spending hours, days, or weeks on things like billing, collecting, and closing the month, look at the things that other business departments can’t do because of the finance team’s limitations.

It all depends on the reality of your finance team’s day-to-day work. If they’re losing a lot of time to things like billing, collecting, and closing the month, then it’s time to consider an ERP.

ZoneCapture supports almost all languages and character systems.

Multiple VAT rates are split into separate lines for vendor bills created from PDFs.

Incoming transactions will be received in NetSuite by email.

Bill your customers and build invoices to match your exact needs directly in NetSuite with ZoneBilling.

Yes and no.

An integration software can set up your proprietary system to send usage data to NetSuite, giving ZoneBilling seamless access to that information.

Yep, no problem.

ZoneBilling is a Native NetSuite SuiteApp, and this means ZoneBilling is entirely inside the walls of NetSuite.