ZoneBilling & Salesforce

Automate quote-to-cash with the ZoneBilling-Salesforce integration 

Synchronize Salesforce to ZoneBilling records in NetSuite. Easily bring in and update contract details from Salesforce Sales Cloud, Salesforce CPQ and Revenue Cloud Advanced (RCA).

85%+

Of ZoneBilling customers
Use Salesforce for quoting
90%
Increased billing efficiency
Via integration and automation
Fewer
Integration endpoints
Than 3rd party billing systems
SOC 2
International compliance 
For peace of mind, anywhere

Integrate Salesforce and ZoneBilling

See how ZoneBilling and Salesforce enhance billing

“The leap from our previous system to now has been night and day for prorated calculations. We’ve bridged the gap between Salesforce and our billing system in NetSuite thanks to ZoneBilling.” 
Lakshman Manoharan
Head of Business Systems at Lattice
“The integration with Salesforce and automated billing and revenue recognition that ZoneBilling gives us is still the most valuable to our finance team.”
Samantha Ulrich-Herman
Accounting Manager at Sourcegraph

Seamless integration for quote-to-cash automation

ZoneBilling + Salesforce work together to give you the best-in-class sales and finance workflow: all the way from quote, to first bill, to amendment, to reports and renewals and revenue recognition. 

A powerful, ready-made API connection

Operations scale easily with the ZoneBilling-Salesforce integration. A powerful ZoneBilling API wrapper enhances the NetSuite endpoint, so the business can handle increasing transactions and complex billing situations without compromising performance. 

Touchless billing from Salesforce to NetSuite

Reflect contract updates with 80% less effort from accounting. Based on Salesforce triggers, automatically create invoices, trigger renewals and manage proration directly within ZoneBilling, reducing manual effort and workarounds.

Auto-sync to revenue recognition

ZoneBilling makes revenue accounting easy – even for fair value allocation. When your Salesforce integration pushes a contract amendment to ZoneBilling, we update the revenue elements accordingly. Plus, we auto-merge and auto-reallocate when an upsell occurs midway through a contract.

Stay connected to the general ledger

Unlike competitors, ZoneBilling does not break your journal entries. Instead, the simple ZoneBilling-Saleforce integration keeps finance teams within NetSuite and provides a unified audit trail from journal entries back to contracts – for quick, compliant end-of-month close.

Frequently asked questions

What does ZoneBilling use to integrate with Salesforce?

ZoneBilling integrates to Salesforce through iPaaS (Integration Platform as a Service) providers like Workato and Celigo. These tools work together so you can build any integration needed.

For example, some customers use a Workato recipe to sync closed-won opportunities into ZoneBilling within your NetSuite account. Others use a Celigo template to bring over the Salesforce Opportunity, Salesforce Order, and/or Salesforce Contract into ZoneBilling within the NetSuite account.

Need more? Workato and Celigo can support nearly any integration you need. Contact sales for more info.

How long does it take to set up the ZoneBilling-Salesforce integration?

While the integration itself is quick, some customers may wish to take the opportunity to set up Salesforce RCA for the first time, or reconfigure CPQ, in which case the total integration timeline would be extended.

Can I get a preferred consultant to implement ZoneBilling and Salesforce?

Yes – we can work with you whether you’ve implemented Salesforce, Salesforce CPQ, Salesforce RCA (formerly Salesforce RLM), or you haven’t fully implemented these yet.

Zone & Co works with many trusted partners who are experts in implementing Salesforce and ZoneBilling, not to mention NetSuite. Request a demo and we’ll connect you with the partner that best suits your needs.

Is the ZoneBilling-Salesforce integration an additional fee?

No, this integration is available at no additional cost. 

However, you will need an iPaaS (Integration Platform as a Service) such as Workato or Celigo. Additionally, we recommend either using a professional services partner to do the 1:1 mapping between Salesforce and ZoneBilling/NetSuite, or allocating a qualified internal resource to do so.

Is the ZoneBilling-Salesforce integration bidirectional?

Yes, we recommend you choose the right setup and preferences for a bidirectional integration between ZoneBilling and Salesforce. This will improve visibility between sales, finance and customer invoicing.

For billing purposes, ZoneBilling ingests information from Salesforce like contract start/end date, customer name, address, bill-to, amount and items on the subscription.

For sales purposes, we recommend the ZoneBilling invoice in NetSuite can be shared back to Salesforce so sales can see the customer invoice and the state of the account (such as payment status).

Does ZoneBilling work with HubSpot, DealHub, NetSuite and other CRMs?

Yes! ZoneBilling can be integrated with CRMs like Hubspot CRM, DealHub CRM and NetSuite CRM. For more information, please contact sales.

Can I also integrate my proprietary system with the ZoneBilling API?

Yes, customers often integrate their proprietary system with ZoneBilling. The ZoneBilling API wrapper (ZAB API) supports these integrations with a highly-performant REST API. For more information, check out the ZoneBilling API documentation.

How can I report across Salesforce and ZoneBilling in NetSuite?

Zone Data Platform centralizes data from both Salesforce and ZoneBilling, enabling a unified view of quote-to-cash metrics. With ZoneReporting Power BI reports or Zone Data Warehouse, customers can analyze datasets for insights into sales performance, billing trends and revenue growth.