Support Center
Live Support News
All Zoneapps are fully functional.
Solution7 (S7) customers - High Inquiry Volume
We are currently experiencing an unusually high volume of support requests, resulting in temporary delays to our standard response times. Our team is working diligently to address all inquiries as quickly as possible, prioritizing urgent technical matters. We appreciate your patience and recommend visiting our Help Center for immediate access to common solutions.
⚠️ Issues after the ZoneCapture update?
If you are experiencing glitches or loading errors immediately following the bundle update, please clear your browser’s cache and cookies.
How to do it:
- Chrome: Settings > Privacy and security > Clear browsing data.
- Edge: Settings > Privacy, search, and services > Clear browsing data.
- Safari: Settings > Privacy > Manage Website Data > Remove All.
Note: We recommend restarting your browser after clearing the data for the best results.
In most cases, this syncs the new update and resolves the issue instantly.
Premium Support customers
We're currently switching our telephone system, please reach out to your dedicated Customer Success person to obtain a new phone number. Thank you for your understanding!
Issues with Netsuite? Verify the NetSuite status here, and file a NetSuite support case through your NetSuite account.