How mature is your order-to-cash process?

Answer these 15 quick questions to find out your order-to-cash maturity stage, get actionable insights for further O2C improvement and see how you stack up against others in your field. ⬇️

O2C Maturity Assessment
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Your order-to-cash maturity is

out of 60
Reactive <20Developing ≤36Established ≤51Advanced 52+
    Recommended by Zone

    ZoneBilling keeps your billing system future-ready, enabling you to manage complex billing models and growth within NetSuite. With full automation and real-time visibility, you'll maintain efficiency as your business scales, ensuring that your O2C process adapts smoothly to new challenges.

    68%
    of companies face heavy manual workloads in their O2C processes
    43%
    cite poor system integration as a key issue
    45%
    rarely offer any training for O2C roles
    >40%
    spend more than 10 hours a month fixing billing errors
    IndustryMedian DSOMedian O2C cycle
    Distribution & Transportation41 days42 days
    Energy & Utilities19 days53 days
    Finance & Real Estate11 days16 days
    Healthcare, Nonprofit & Government22 days26 days
    Manufacturing & Construction21 days25 days
    Retail, Food & Entertainment26 days25 days
    Technology & Professional Services34 days36 days

    Order-to-cash maturity assessment

    Assess your order-to-cash maturity in minutes.

    To uncover your potential savings, we consider several criteria to provide an accurate sense of your accounts payable (AP) automation ROI. How do we achieve this? Our team of industry experts leverages rich industry data to establish baseline averages, factoring in company size and average savings with Zone.

    All we need from you is the average number of vendor bills you process monthly, and our AP automation ROI calculator will handle the rest. By entering this information, you'll discover your estimated monthly and annual savings, as well as your ROI percentage.

    Our calculator offers insights into how automation can streamline your workflow. For a deeper understanding, request a personalized savings report or schedule a demo to explore our solutions further.

    Growth brings billing complexity – be ready.

    No matter how big or small your business is today, growth is inevitable. Whether it happens through expanding to new markets, launching new products or adding new billing models, growth brings complexity – and your order-to-cash process will certainly feel the impact. Without the right systems in place, billing errors, delayed invoicing and rising DSO will become more frequent and harder to manage.

    This assessment helps you understand where your order-to-cash process stands now and what steps you can take to further optimize it and prepare for growth. With ZoneBilling in NetSuite, you’re ready for whatever comes next – keeping your finance team and operations running like clockwork.

    Magnifying glass zooming in on a chart that shows growth

    See Zone in action – inside NetSuite, for your use case.

    Tried the AP automation ROI calculator? Take the next step with a custom demo to see how Zone fits your unique workflows – based on how you bill, approve, and report today.

    Book a demo

    Frequently Asked Questions